To the Mclachlan Team,
Sorry it’s taken so long to put this email together but here it is finally.
When I first stepped into the McLachlan Homes display office at Brightwater on the Sunshine Coast, Terry and Sam immediately made me feel welcomed and comfortable.
We sat and talked for a while about my wants and needs for my first new home, so much that I had already decided to give my hopes and dreams to McLachlan Homes before I even looked at the display homes!! ( I’m a big believer in customer service and both Terry and Sam are professionals in this field.)
Sam drew up a plan especially for me after Terry had come to the block and assessed the block and its attributes.
For the months to come, Sam and Terry both answered all of my endless, random questions, and visiting them at the display village was always reassuring.
Sophie in the Morayfield office was wonderful and nothing was ever a problem, answering my calls / emails promptly.
I then met Dave my site supervisor. His knowledge and experience was so helpful and it showed through with each meeting I had with him. His advise has and will be invaluable!
I was able to meet nearly all of my tradies and all of them were polite and again very good with any of my queries.
I have been in my home for 3 months now and I have been able to contact my builder about some small ‘fix it’ jobs that he has attended to promptly.
This whole experience has been wonderful, this is my first build and the McLachlan Homes team has been a terrific company to make my dreams of owning my first home a reality!!
From the bottom of my heart I THANKYOU all!! and hope to be able to have the pleasure of having you help design and build my next home!