McLachlan Homes Reviews

MCLACHLAN HOMES TESTIMONIALS

McLachlan Homes Customer Testimonials. McLachlan’s number 1 priority is our valued Customers; designing and providing a high quality home. We are dedicated to providing a building experience with a difference, that exceeds expectations. We offer transparency, no admin fees to variations and one on one contact with not just the office, but also the Supervisor. Being a local, family owned Builder for over 2 Decades and helping built the dreams of more than 2100 Queenslanders we are proud to have received wonderful Customer feedback. Please see below McLachlan Homes Testimonials.

Lara’s Experience 20/09/2024

“I love my beautiful new home, the team at McLachlans from start to finish were fabulous, so great to deal with and such a wonderful experience. Thanks Guys!”

 


 

Gerry’s Experience 17/09/2024

“Have dealt with builders before, but McLachlan Homes has exceeded all our expectations. From initial contact to completion, it’s been a seamless experience. All staff from sales to supervisor to office staff have made this build a great experience. All trades and suppliers involved in building our home have also been great and very approachable. All I can say it’s been an 11 out of 10 experience and would have no hesitation in recommending McLachlan Homes”

 


 

Felicity’s Experience 12/08/2024

“After researching and obtaining quotes from builders for a home build, McLachlan was the choice not only for the design and price but all of the inclusions, no hidden costs and also guaranteeing to build within a specified time frame. Rob, Luke and Stacey-Lee were the team assigned to my build and they were accommodating, professional in understanding the style specification and consulted and kept me informed during the stages of the build. Luke, Site Supervisor checked and confirmed the specifications as the build progressed with an end result of absolute delight and satisfaction with the high standard quality that McLachlan Homes provided. A home builder that provides highly quality work and a professional and committed team for a dream home”

 


 

Sangeet’s Experience 27/05/2024

“McLachlan Homes: A Builder Beyond Compare

When we decided to build our dream home, we were determined to find a builder who had excellent reputation, relevant build history and clean QBCC records and credit rating. MSP excelled in all above, and the transparency, attention to detail, dependability, and professionalism is also worth mentioning.
McLachlan Homes matched our high expectations on every front, distinguishing themselves as truly exceptional in the crowded field of home builders.

From the very beginning, McLachlan Homes impressed us. We were provided with clear timelines, detailed cost breakdowns, and regular updates, ensuring that we always knew what to expect next. This level of transparency gave us immense confidence and peace of mind throughout the entire process.

Attention to detail is where McLachlan Homes truly shines. Every aspect of our home, from the architectural design to the finishing touches, was meticulously planned and executed. We were particularly impressed with the quality of craftsmanship—the workmanship demonstrated in every corner of our new home is impeccable. It’s clear that McLachlan Homes takes great pride in delivering homes that are as beautiful as they are functional.

The dependability and professionalism of the McLachlan team were evident at every stage. Communication was seamless, and any questions or concerns we had were addressed promptly and efficiently. One of the standout aspects of our experience was the continuity of dealing with the same dedicated team members throughout the entire build. This consistency built a sense of trust which made the usually stressful build phase (for buyers) much easier.

Even after the handover, McLachlan Homes continued to support us. Their commitment to customer satisfaction didn’t end when we moved in; they followed up to ensure everything was perfect and promptly handled any minor issues that arose. This post-build support was invaluable.

In summary, we are absolutely satisfied with our experience with McLachlan Homes. For those considering building with McLachlan Homes, you can be confident that you will be in safe hands, from the initial consultation to beyond the final handover.
Their dedication to excellence and customer satisfaction is unparalleled, and we couldn’t be happier with our new home.”

 


 

Andrew’s Experience 13/05/2024

“It has been a great pleasure working with you all. I feel the home owner’s anxiety has been minimized with Mclachlan during the build process. I have the strong feeling that Mclachlan is a well organized being, sticking to contractual promises. Unlike many other owners who were heard of complaining about the “build torture”, I feel the “build pleasure” most of the time. Thanks for your support and helpfulness along the way. A little peace of mind is such a luxury nowadays.”

 


Don & Anne’s Experience 10/03/2024

“They were outstanding! From the initial discussion with the wonderful Niel who worked with us on the plans to the on-site work with Luke the supervisor and the team of happy workers, the whole job went like clockwork. Thanks also to the office staff – Cody, always helpful and cheerful and Angela who looked after the progress payments in a timely and very polite way. Every Friday, Luke would update us on the progress for the week and work scheduled for the upcoming week. A few little issues as you would expect but Luke was all over them and they were sorted with a minimum of fuss. Before handover, Luke also went through and identified some minor defects that we hadn’t even noticed, and the handover was very detailed and included a very nice and really appreciated gift from Mclachlan homes. Recommend this company to anyone looking for a great job at a fair price. One interesting observation in the office was a wall plaque and most of the people had been in the company for many years which in itself is unusual but highlights a company that looks after it’s people which, in turn, develops people who look after the company and its customers. Don and Anne.”


Peter & Mary’s Experience 02/02/2024

“Big thanks to you and your team in the office.  We had no difficulty with the paperwork and the system to transfer money at appropriate times worked really well.

Special thanks to Luke Gillet, the site supervisor, who has been terrific and done such a good job managing trades, materials and us.  

He was very approachable, shared certain details about the build when necessary and always happy to listen to our requirements. 

Once the build started it just flew by. Seeing something happening every week no matter how small kept us happy.”

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Denise’s Experience 03/11/2023

“Could you please pass on our thanks to Brad for dealing with our recent problem with our pool fence.  My husband did speak to someone on the phone after the repairs had been completed but I wanted to put in writing our thanks for the way Mclachlan Homes dealt with the situation.  Please tell Brad his generosity is very much appreciated.  Once again Mclachlan Homes have demonstrated their professionalism in dealing with clients. Thank you”


Libby’s Experience 31/10/2023

“We have been in our beautiful home for 10 months now, so I’ve been a little slow in doing a review. We were unsure whether to renovate, or demolish and do a new build. We had been looking at display homes to get some ideas when we found the McLachlan Homes display at Newport, so glad we did! As soon as we saw it, we knew it had the layout that we wanted and would fit on our block.
The team at McLachlan were always very professional and helpful with our many variations. We are impressed with the great quality of all the fittings and finishes. Although it is is a 3 bedroom house, as we wanted, it is not like a standard project home. Everyone is surprised at how good it is as soon as they walk in. We would definitely recommend McLachlan Homes”


Laurence & Sara’s Experience 05/10/2023

“Perfect! Yes it really is coming along and Sara and I think it looks beautiful already and can’t wait to see our finished home. Thank you so much to you and the team for everything so far, they said building a house is supposed to be stressful but I haven’t found that at all due to working with you guys. I’ve been singing your praises to everyone I know, you are all at the top of your game.”


Niten’s Experience 02/10/2023

“Spent a lot of time (months) and energy getting the plans ready but due to circumstances, had to sell our land before we could commence build. However, Robert and the team been excellent to deal with from the beginning. I will be engaging them once we’re in a position to build again.”


Jason’s Experience 05/09/2023

“This is the second house we’ve built with McLachlan. Both experiences were excellent and very different houses with a our last one being a low set acreage home in Samford and our current one a traditional Queenslander/Hamptonesque style home in the inner city. We’d previously built with a volume builder and the difference was chalk and cheese. Nothing was too much hassle for McLachlan ”

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Trish’s Experience 19/04/23

“The quality & workmanship is outstanding. The customer service we received from all trades was professional & very accommodating to our needs. We love our new house & would strongly recommend McLachlan Homes to build your home”


Marcus & Allanah’s Experience 

“McLachlan Homes are a very professional building company that I would highly recommend. The team, office staff and subcontractors were all very professional to deal with, had great communication and were very happy to help us in any way they could. Our build is of a very high standard. Thank you to the entire team.”


Lauren’s Experience 

“Extremely impressed with the entire process building with McLachlan Homes. The entire team were professional, responsive, highly experienced and delivered the build to high standard. Thank you to Brad and team for building my beautiful, high quality home. I would absolutely recommend McLachlan Homes.”

AWARD WINNING

Rebecca & Stephen’s Experience 

“This is the 4th home we have built and McLachlan are leaps and bounds ahead of any of our previous experiences. The quality, the communication, the follow up and flexibility throughout the build and the willingness to let us interact, means our ideas were able to evolve as our home came to life.”

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Ben & Corinne’s Experience 

“We’ve just moved into our magnificent new home and couldn’t be happier with the end result. McLachlan from the initial stages of our design ideas, to unlimited revisions, make smart decisions for you on the layout but give you the full freedom to change and design your home as you wish.”

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knock down

Daryl & Bronwyn’s Experience 

“On site our experience with Nick and the team, during the peak of the Covid-19 pandemic

was phenomenal. The coordination and their craftmanship was amazing, with our own building inspector being highly complementary on the quality job of the build”

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Fariha & Ijaz’s Experience 

“We enjoyed building our home with Mclachlan Homes. Starting from working on plans with Terry young and then Nick as our supervisor through the process of build ,we found the team very professional and understanding.”

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AWARD WINNING

Richard & Teresa’s Experience 

“As our family grew, we built many homes with different builders to accommodate our needs. McLachlan Homes have been outstanding from the initial consultation with RICHARD to the customer service provided by SARAH  & site supervision by NICK the best team we have ever encountered. CO-VID19 had little impact on our building process due to the team’s efforts and Nick continually liaised with ourselves and kept us up to date with each phase of construction.

THANK YOU Brad & the entire McLachlan Team for making the building process run smoothly & ensuring that our home was complete on time. We will have no hesitation in recommending McLachlan Homes.”


Trent’s Experience 

“Very happy that we went with McLachlan’s, its been around 1.5 years now since we moved in and just had one of their guys come out and go over the whole place inside and out.”

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custom block

Lynnette’s Experience

“Absolutely loved the layout and finish of The Nadia, so much we are building our own version of the Nadia.”

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Luke, Kate & Elly’s Experience 

“McLachlan Homes right from day one listened to us and what was important in our next home.”

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Mike, Caitriona and Saran’s Experience 

“We really appreciate the effort you put in to complete the build by 9 April, and also the way you led us through all the decision making.”

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Kirsten’s Experience 

“I can not thank the team at McLachlan Homes enough for my beautiful house. They are a professional team, who values quality and support throughout the entire process.”

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Evelyn & Terry’s Experience 

“The McLachlan’s supervisor for our home, Seth was polite, most helpful and displayed the attributes

which that gave us the confidence in the selection of our builder. Seth responded to all of our questions without fail and continued his follow up with us after the handover of the home, to resolve a few minor issues.” 

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Paul & Lynne’s Experience 

“Hi Chantal. Thank you for today and for all the help you have given us over the past months.”

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Bobby & Nick’s Experience 

“We expected a lot from McLachlan Homes throughout the build and we are so happy with the end product; we managed to design a plan to suit what works for us.” 

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Mark & Lucy’s Experience 

“Not only have you designed an amazing home, your care, attention to detail, patience and craftsmanship have been utterly superb.”

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Dylan & Katrina’s Experience

“Finally after years of sacrifice, working and saving we made it ! Got the keys to our first home Truly blessed! #familyfirst. Big thanks to McLachlan Homes for this special build, was an absolute pleasure building with you.”

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Kathy & Tom’s Experience 

“From beginning to the end, they were nothing but professional and efficient, finishing our home in much less than expected time.”

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Seaura, Summer & Jonah’s Experience 

“Dear Sophie and the Team, Thank you for everything & your great help in making our home come to life. Lots of Love, Seaura, Summer & Jonah.”


Rob & Robina’s Experience 

“Was great to only have the 1 project Manager and all the tradies were very easy to talk to. Office staff were also very pleasant and obliging.  Again it was good to only have a few contacts, as we were up to 9  staff/with Plantation and hadn’t started building with them … Hmmm  that would have been very scary.”


Andrew & Sarah’s Experience 

“My wife and I have had the most amazing experience when purchasing our first home with Mclachlan homes. Chantal has gone above and beyond our expectations and made the whole process easier and hassle free. She has always communicated with us and made us feel welcome to ask any questions referring to the house. We would highly recommend Mclachlan homes to build with as they are quality built homes.”


Rod & Denise’s Experience 

“Well we have finally unpacked all the boxes and got things away into cupboards – though they won’t necessarily remain in their current spots.  We feel the layout of the house is working well for us so we are very happy with the result.  Thanks to Adam for his meticulous care in having us measure everything we were bringing into the new place, and then drawing it up to scale,  we have plenty of room to move around the furniture etc. Have also had my mum up here with her walker and she managed very well.  Dave has been very good in following up with a few little things that needed attention too, so everything is settling down well.  We have been very pleased with our Mclachlan experience and would certainly recommend them to other people.”


Thomas & Emma’s Experience 

“My husband Tom and I had a fabulous new build home built by the Mclachlan team in 2015 and it was such a good experience we are wanting to do it again – a little different this time. I am hoping you will be interested in assisting us; We have a family house/land in Chevallum which we are keen to knock down and rebuild.”  The McLachlan Team say yes to Knock down / Rebuilds! 


Ali & Igor Experience 

“Thank you !! What a fantastic experience building our dream home. The entire McLachlan team were professional and a pleasure to work with.”

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Gina’s Experience 

“Quality workmanship, superb communication, brilliant organization, efficiency and staff and sub-contractors who all took tremendous pride in their work”

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Mitch’s Experience

“I am now extremely pleased that we made the decision to build with MSP and we will continue to promote and advertise our home to encourage others to also engage with MSP if considering a new build”.

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Gina’s Experience 

“Please thank everyone on the team at McLachlan’s for me. You have all been so professional, organized, efficient and exceptional in every way.”

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Boyd & Kylie’s Experience

“Brad a special big big Thank-you for sticking by your promises and keeping your word over and over the years. Your character and honesty has / is appreciated .” 

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Calvin & Lauren’s Experience 

“Brad Mclachlan was always in the know and was so helpful along the way!! We are so happy and highly recommend building with these guys! … Cant wait for house number 2! ???? thankyou!!!”

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Brian & Rochelle’s Experience

“In an industry filled with horror stories, Mclachlan definitely stands out as the exception to the rule.  Well done!”

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Kerry’s Experience 

“I will be happy to highly recommend my build experience with McLachlan Homes. From Brad to the trades, my supervisor, Flee and yourself Angela. It’s been an absolute pleasure working with you all.”

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Jonathan & Amanda’s Experience 

“Also thanks to you for being available when we’ve called – not many big bosses would be ! If you’re out and about pop in to say hi and see the house.”

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David & Jen’s Experience 

“Other builders, who we initially approached, found our specifications too challenging; We needed a design that accommodated our two big motorised wheelchairs on a very narrow block.  McLachlan Houses exceeded these specifications.”

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Amar’s Experience 

“Last but not the least we are very happy with the results achieved and can’t wait to move in.”

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Trent’s Experience 

“Great level of finish completed on the house. Very happy with the house building progress, the Supervisor Nathan”

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Patricia’s Experience

“We would and have no hesitation in recommending this company. We have no horror stories regarding the build it was completed without any delays all trades organised in advanced providing effective and efficient professional service from beginning to end. ”

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Paul & Paula’s Experience 

“The amount of passer-byers commenting on our house has been overwhelming. We are extremely proud to say we own a McLachlan built home. ”

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Anne’s Experience 

“You and Sarah have been excellent to deal with and Brad has done an amazing job in finishing everything within the time frame. ”

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Brian & Lorraine’s Experience 

“Dom, a big thank you for all your help and expertise during the build of our beautiful new home at Shelly Beach. You have helped us achieve our dream!”

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Jamie and Louise’s Experience 

“Dom has been an exceptional supervisor, straight to the point, very organised and would definitely work with him again.”

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Greg & Annie’s Testimonial

“We had a great team looking after our build from Adam’s patience and expertise in designing our house for the block, yourself as our CSO,  our supervisors Justin, Dom and Nathan who were all easy to speak with and helpful throughout and to the tradies who we met and spoke with along the way.”

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Sarah’s Testimonial

“The quality of our home is so high and we appreciate the way McLachlan Homes ensured that everything was finished off so perfectly”

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Errol Donna and Gay’s Experience 

“We hope to spend many years in this beautiful home and will have no hesitation in recommending Mclachlan Homes. Our thanks to all.”

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 Ron & Annette’s Testimonial

“We would like to thank the entire team for the help they have given us. From the Sales Team To the Admin Team to the Building Team nothing was a problem to them.”

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 Shan & Oli’s Aftercare Testimonial

“I must thank you and Brad for the great service that we received. We have been in our home for  two years and have had not so great experience with other businesses in the past.”

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Matthew & Elizabeth’s Testimonial 

“I am personally in the trade and I appreciate quality and efficient contractors and this has been displayed from day one. It is due to these factors that have contributed to an overwhelming interest in our property. We have had numerous enquiries from people wanting to purchase our house on completion to wanting to know where our beautiful feature stone came from.”

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Nathan & Georgia’s Testimonial 

“What is most impressive is the speed at which the build has taken place; Our slab was poured at the start of July and we have commenced tiling at the end of September. We would have no hesitations in recommending McLachlan Homes to friends and family.”

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Greg & Bev’s  Testimonial

“You certainly know how to deliver a quality home for a reasonable price, and the word is getting around.”

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Pete & Monica’s  Testimonial

“I can say no more, what else could you ask for ? I have no hesitation in recommending McLachlan Homes to my friends or anyone else wishing to build a new home.”

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Please speak with our Design and Sales consultants to view more McLachlan Homes Testimonials

Calvin & Lauren quote